carebridgeinternational.ca

Terms & Condition

Introduction

Effective Date: May, 2026

Welcome to Carebridge International. These Terms & Conditions govern your use of our website, services, and communication platforms. By accessing our website or using our services, you agree to comply with these terms.

If you do not agree with these Terms & Conditions, please do not use our website or services.

1. About Carebridge International

Carebridge International is an international medical travel and healthcare consultancy that connects Somali and East African patients with internationally accredited hospitals and healthcare providers in countries including India, Turkey, the United Arab Emirates, and Malaysia.

Our services include medical travel coordination, hospital referrals, visa support, travel assistance, and patient support services.

2. Use of Website

By using this website, you agree to:

  • Use the website only for lawful purposes
  • Provide accurate and truthful information
  • Avoid submitting false or misleading medical information
  • Refrain from attempting unauthorized access to website systems
  • Respect all intellectual property and website content rights

We reserve the right to restrict or terminate access to users who violate these terms.

3. Medical Disclaimer

Carebridge International is not a hospital, medical clinic, or licensed healthcare provider.

We act as a medical travel facilitator and healthcare coordination company. Medical advice, diagnosis, and treatment are provided solely by licensed hospitals, doctors, and healthcare professionals in the destination country.

Patients are responsible for discussing treatment options, risks, and outcomes directly with the medical professionals involved in their care.

4. No Guarantee of Medical Outcomes

While we work with reputable hospitals and specialists, Carebridge International does not guarantee:

  • Specific medical results or treatment outcomes
  • Recovery timelines
  • Visa approvals
  • Availability of specific doctors or hospitals
  • Exact treatment costs or travel schedules

All medical procedures involve risks, and outcomes may vary based on individual patient conditions.

5. Patient Responsibilities

Patients are responsible for:

  • Providing accurate medical records and information
  • Following hospital and doctor instructions
  • Maintaining valid travel documentation and passports
  • Complying with destination country laws and regulations
  • Reviewing treatment plans and costs before proceeding

Failure to provide accurate information may affect treatment coordination and service delivery.

6. Medical Reports and Confidentiality

Patients may upload medical records and personal information through our website or communication channels.

We handle all information with confidentiality and take reasonable security measures to protect patient data. Information may be shared only with authorized healthcare providers and partners directly involved in the patient’s care journey.

For more information, please review our Privacy Policy.

7. Payments and Fees

Carebridge International may charge service or coordination fees depending on the requested services.

Treatment costs, hospital fees, travel expenses, accommodation charges, and visa costs are generally paid separately by the patient unless otherwise agreed.

All quoted costs are estimates and may vary depending on medical conditions, hospital assessments, currency exchange rates, or additional treatment requirements.

8. Third Party Services

Our services involve coordination with third party organizations including:

  • Hospitals
  • Doctors and specialists
  • Visa agencies
  • Airlines and travel providers
  • Hotels and accommodation providers

Carebridge International is not responsible for delays, cancellations, service failures, or actions caused by third party providers.

9. Website Content and Intellectual Property

All website content including text, branding, graphics, logos, images, and design materials are the property of Carebridge International unless otherwise stated.

You may not reproduce, copy, distribute, or use website content without prior written permission.

10. Limitation of Liability

Carebridge International shall not be held liable for:

  • Medical complications or treatment outcomes
  • Travel disruptions or delays
  • Visa rejections
  • Financial losses
  • Indirect or consequential damages
  • Actions or negligence of third party healthcare providers

Use of our services is at your own discretion and risk.

11. Communication Consent

By submitting forms or contacting us through the website, WhatsApp, email, or phone, you consent to receiving communication from Carebridge International regarding medical travel coordination, appointments, updates, and related services.

12. Changes to Services

We reserve the right to modify, suspend, or discontinue any website features or services without prior notice.

13. Changes to Terms & Conditions

Carebridge International may update these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.

Continued use of the website after updates constitutes acceptance of the revised terms.

14. Governing Law

These Terms & Conditions shall be governed by applicable international business and service laws relevant to the jurisdictions in which Carebridge International operates.

15. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Somalia Office

Carebridge International S Company
Ugas Tower, 1st Floor A1
Mogadishu, Somalia

Phone: +252 615 543 479

Canada Office

PO Box 70044
Londonderry
Edmonton, AB T5C 3R6
Canada

Phone: +1 204 952 7021

Email: support@carebridgeinternational.ca